Don’t take our word for it. See what our clients are saying.
Once we had set our hearts on “the one”, Nick went on to negotiate a cracking deal for us -for the bargain hunters out there we should just have said this first! That said, he knows that a deal needs to work well for both sides which is exactly the result he achieved. However it didn’t just stop there as Nick, together with Paul and Carla, then helped us to navigate an exceptionally complex and protracted purchase process. This is where the team really impressed and more than earned their fee - working tirelessly and seamlessly, bringing wide ranging skills to bear to keep it all on track. When legal issues threatened to derail the deal, the team was able to provide exceptional guidance to find a way through. At every point, they were on hand to give great advice and to maintain momentum, even helping to ensure utilities remained connected on completion.
We cannot recommend the Abode team highly enough - professional and commercial, knowledgeable and understanding, prompt in response, artists of negotiation and ultimately totally effective. All delivered with unrelenting energy and good humour! Right at the outset Nick had said “If you really want it, then I will definitely find a property for you, it’s simply a case of working out which one…” We are supremely grateful to Nick, Paul and Carla for helping to make our dream a reality - buying the one property that exceeded our expectations – a perfectly restored Umbrian stone farmhouse with huge depth of character in a simply magical setting."
Our praise for Victoria Greenwood and the entire staff of Abode cannot be high enough. Being quite familiar with the buying processes in Malibu, California and the South of France, we did quite a bit of research on real estate agencies in Italy. Abode stood out as offering exceptional services and they did not disappoint. Not only did Victoria and Nick Ferrand show us lovely properties under their contract, but Victoria did detailed research on properties we had found online, which were not under Abode’s purview. Victoria found the google maps for each property we had selected, as well as spoke with their respective agents, sent us additional information on the respective properties, set up appointments and sent us the directions to each property. Once we had selected « the » property we wished to purchase, Victoria, did extensive research for us and negotiated a price, which exceeded our expectations. The exceptional customer services extended to: Paul Cleary obtaining our italien fiscal codes; Victoria dealing with the Architect who built the house; Victoria recommending and arranging an independent architect to inspect the property; and Victoria arranging for us to make one transfer to the Notaire for the final payment (versus several payments for taxes, transfer fees, etc.). Victoria also translated all the documents into English for us and accepted power of attorney, so we didn’t have to make several trips to sign papers. In addition to all the above, Victoria arranged for us to easily open an Italian bank account and forwarded our documents to the bank, thus the process was painless and seamless. On the day of the signing, joined us at the Notaire’s and verbally translated all the documents, as well as conversations between the parties present. The signing process was extremely quick and easy. After the property purchase was completed, Carla Rossi oversaw the changing of the utilities into our names. Throughout the entire process, Victoria kept us thoroughly updated and went out of her way to research and answer all of our questions, always comprehensively and cheerfully. Needless to say, we are entirely besotted with Victoria and all of the Abode team. Having previously bought luxury properties in deemed « exclusive areas », the service we received from Victoria and Abode was far and above what we have ever experienced. Thank you Nick, Victoria, Paul and Carla. Because of you, we are happily on the way to the next exciting chapter of our lives.
Daniel and Denise Villefort
"They are a remarkable team and we cannot thank or recommend them highly enough"
We discovered ‘Abode’ almost by accident ! It was during the March lockdown while casually scrolling through internet sites that an Interesting holiday property in Umbria popped up. Italy was not on our radar at all but a closer look at the ‘Abode’ site peeked our interest . An email to Carla for more information started a flurry of interest and after a couple of very helpful phone calls , combined with the easing of travel restrictions in Europe a road trip to Tuscany and Umbria was set in motion ! From our arrival at the ‘ Abode ‘ office to our departure five days later , we were shown a selection of properties and at the same time given incredibly valuable information about living in Italy. After the first day it was like meeting friends rather an agent with questions answered freely and advice given on every aspect of each property and living in Italy . We were also put In touch with alternative agents who might have had the property we were finally looking for . At the end of the trip we had found the ideal property ,and a holiday cottage had morphed into a permanent residence up a mountain ! We have been so impressed with ‘Abode’ it’s difficult to give them all the accolades that they deserve . The team and especially Carla have looked after us unreservedly and helped us through every stage and process . The service they offer is well beyond any other agency we have encountered over many moves in many countries . The communication is excellent between agent, purchaser and vendor , there is no pressure to buy and your hand is held at every stage before and after completion of sale . They are a remarkable team and we cannot thank or recommend them highly enough .
Bob & Nikki October 2020
"Dependable and Trustworthy"
There's no doubt that as we manage our beautiful Italian home from the UK that Abode will continue to be involved!"
"Did Not Disappoint!"
"Will definitely be coming back to Abode for our next property"
We purchased our Italian property through Abode in 2018. From the first contact with Carla through to now, a couple of years on, their help and support with our property and life in Italy has gone above and beyond. During the purchase process, Abode were very knowledgeable and experienced, which meant that it all went through pretty seamlessly. The whole team are super friendly and helpful, before and way after you have purchased a property from them. We plan to move to Italy permanently in the future and will definitely be coming back to Abode for our next property.”
Rami and Olly Aujla-Betts
"A Pleasure to Deal With You"
"Altijd Prettige Samenwerking"
Hoe is het met je? We willen je bij deze nogmaals graag bedanken voor de altijd prettige samenwerking en de goede service en die je ons altijd hebt gegeven. Ook de aftersales was bij jou altijd optimaal. Als was het met de aankoop, verbouwing en de latere verkoop van ons huis. Zoals je weet, zullen we dan in de toekomst weer graag gebruik maken van je diensten en de prettige manier van omgang met ons. De hartelijke groeten van, Wendy & Frits Meijer.."
In the aftermath of the successful purchase agreement, Sylvie and I would like to thank you for your very valuable cooperation. Thanks to your skills, the whole process was smooth and your advice was very much appreciated.."
"Complete Mastery of the Details"
After the sale the process of paying our final taxes and utility bills proved more complicated than we had envisaged. However Carla Rossi in the Abode office proved very competant at finalising these matters for us. Indeed we have to say that she went out her way to explain what was necessary and to make sure that money found its way to the right place.."
"Abode Stood Out"
Abode stood out for several key reasons:
1. Both Paul and Nick - the co-founders - are British ex-pats who relocated to Tuscany & Umbria, so have first-hand experience of the challenges and pitfalls of buying a property in a foreign country as well as speaking fluent Italian!
2. Their website was by far the most professional and easy-to-navigate. Importantly www.abodeitaly.com has the distinction of featuring high quality images of all the properties on their books; an essential prerequisite for any long-distance buyer.
As a partner of an international law firm my time is short, so Paul arranged for me to view eight properties in one day. All met my brief but the last property was the one for me. I completed earlier this year. As well as handling negotiations with the vendors, and guiding me through the legal and financial process, the Abode team (led by Carla) are now key-holders to my property and are helping me to select the local suppliers needed for some all important finishing touches. I can personally vouch for the quality and professionalism of their services."
"Very Helpful in Taking Care of Details"
"Overflowing With Gratitude"
We will see you very soon, with all our love, blessings, gratitude gracefully."
"Holding Our Hands Every Step of the Way"
The whole Abode team pitched in and helped us smoothly navigate the purchase process, holding our hands every step of the way. The team is a tight knit group, very well respected in both the Italian and expat communities. Do yourself a favour and drop in. There won't be any pressure and you'll be glad you did.."
"Attentive and Caring to Our Needs"
We now have a lovely house which we are very proud of and a big thank you for your assistance in concluding the purchase almost a year ago."
Following the 'closing'. Nick offered the services of their office associate, Sonia Tardetti, to help me settle into the house efficiently and smoothly. She arranged the connection to all the local utility companies, and the transfer of everything into my name and the direct debit arrangements with my Bank. Although Sonia is Italian, her English is exceptional, so I understood everything, as did she. This was incredibly helpful.
Contrary to anything I have ever heard or understood about purchasing a property abroad, particularly in Italy, I have to say that this entire experience was astonishingly easy, and very pleasant, thanks to the support and effectiveness of Abode.
The personnel at Abode were always available, always efficient, and also, a lot of fun to deal with. I could not recommend Abode more highly."
"Ongelooflijke attitude en klantvriendelijkheid"
Carine en Jan Franckx - Vanreusel